[Closed] Admin complaint

[kolun9i]

Your in-game name = 3APA3A
Your GUID = 992114
Your Seam URL = https://steamcommunity.com/profiles/76561198967023311
Name of the admin = Mask
What happened = In one of the battles, it so happened that our team lost significantly. In this situation, my team took up full defense, I played for the cavalry, at some point I had 4 soldiers on horseback. I avoided a direct collision, so I retreated. The enemies didn’t like it, they said that I was a coward, etc., but I waited until they attacked to help my team at that moment. We had 12-13 people, against 36. When the enemy went on the attack, one detachment of enemy infantry from 19 units was right between me and my team, none of us could attack. In a word, I did not take part in the battle, and ours lost. I continued to stand still, waiting for his attack, but the enemy team began to write to me that I was a coward, etc., to which I replied that there were significantly more of them, and I should not attack them. At that time, there were about 22 enemies against 5 of mine (with me). They were pretty close but just sitting still. I did not leave, but also just stood. I was very annoyed that the winning team insisted on our attack. That is, firstly, I not only did not violate the server rules, I did not run away, I did not delay, but purely from a game point of view, my actions are completely justified. Moreover, a minute remained before the end of the battle, and in conditions when the enemy was simply not going to attack, a draw would be fair. But here came the mask, told me that I was delaying. I replied that I should not attack, which he began to threaten me with a kick, said that I was delaying, and in the end, when 30 seconds were left until the end of the fight, he simply kicked me off the server. 
When did this happen = it happens in 03.01.2020 bewtween 1:00 - 1:10 by GMT +3.
Proof = Unfortunately, I did not manage to take a screenshot, but all the details will be completely clear from the logs of our chat
Additional comments = When at the very beginning of the battle 4-5 people leave the server, and I ask the admins to restart the map for auto-balance, they refuse, supposedly, they do not have such authority, but it does not bother to brazenly interfere in the gameplay at their discretion. I believe that he cannot continue to be an administrator.

[Thundgil]

Hello kolun9i,

I understand the situation that has arisen on the day and also try to understand your point of view. However, I would like to briefly show you the situation as it presents itself on the other side:
The players in dead chat have waited for minutes and complained in chat that you delayed the game. As you said yourself: "I avoided a direct collision, so I retreated." and you brought yourself in a position behind the enemy (in direction of the position of your remaining teammates and the enemy line).  You sayed yourself that you were outnumbered and the game was basically won by the opponent. You played cavalry and so you could have quickly end the game.
Our admins are responsible for ensuring that the rules on the server are complied with, but also to ensure that everything runs smoothly in situations where the mood can change. If you now think about the other players complaining, you will see the instructions to attack and bring the round to an end maybe something different ?
And with that we come straight to the actual point. You presented your point of view during the game and the admin in question assessed the situation and gave you instructions. You should have followed this at the latest and then maybe you could have discussed the situation again here or on discord. The reason for the kick was that you didn't do it.
Coming to your additional comment here now: If at the very beginning of a round we have a couple of leavers the bot numbers will balance the teams. In some cases -if it´s not at the very beginning- this bot balancing will not happen. Then an admin has the opportunity to try to get other players spawned for example. But the time window for that is very small.
Since we have automatic resets at the beginning of every round we try to avoid more and more resets. After a couple of resets most players get bored and you will have the next leavers after the next reset and so on. Trust in my words - each of our admins tries his best to meet the needs of all players on the server - but has to do just that by keeping an eye on the big picture and improving the gaming experience for all players.

Said that I hope I could show you that there was nothing wrong in the decisions that have been made and the actions which have been taken from our point of view.

Best regards

Thundgil