I don't know if I have a say in this, but I ll just throw my opinion here:
I don't agree with people getting punished on a "what if" condition. If someone keeps trolling, then admins have the obligation to act upon a rulebreak, or if players feel annoyed by such behavior, they should report it in these forums as the link is literally stated in the gamerules.
One should only be banned permanently in these kinds of situations, if the higher ups all agree with it upon a rulebreak report or issued ban and inform such person of their decision and the why's via Forums or something so that person can either contest/explain or appeal his side afterwards.
I don't agree with people getting punished on a "what if" condition. If someone keeps trolling, then admins have the obligation to act upon a rulebreak, or if players feel annoyed by such behavior, they should report it in these forums as the link is literally stated in the gamerules.
One should only be banned permanently in these kinds of situations, if the higher ups all agree with it upon a rulebreak report or issued ban and inform such person of their decision and the why's via Forums or something so that person can either contest/explain or appeal his side afterwards.